Sense Making …

Sense Making …

Sense Making … is positive … is motivating … is self-confidence … is constructive … is aspiration … is understanding what it means (Sense) and knowing what to do (Making) … is helping to understand how to act and behave … is understanding AND exploration AND delivery … is something new, which did not exist …




Retail Success Strategies – merging Customer and Solution Objectives

Retail Success Strategies – merging Customer and Solution Objectives

As Communities become the front door to shops, retailers extend there offerings towards building communities around their stores. Content and likes drive buying decisions. The work on omni-channel services has become top level priority for retailers. The culture of shopping is changing significantly, as consumers gain more autonomy when shopping. And nevertheless things come together again when …